Gaming should stay fun — not become a problem. 89fb's Responsible Gaming guidelines are here to help you enjoy gaming in a healthy and safe way.
Six key steps to keeping your gaming experience positive, every time
Set your own daily, weekly, or monthly deposit limits. Once in place, limits cannot be raised easily — keeping you within your budget and protecting you from overspending.
Decide in advance how long you'll play each day. When the time is up, 89fb will automatically send you an alert and encourage you to take a session break.
If you need a short break, set a cooling-off period of 24 hours to 30 days. During this time, placing bets will be suspended, but you can still make withdrawals.
If needed, you can close your account entirely for a period of 6 months to 5 years. Special measures are in place during self-exclusion to prevent the creation of new accounts.
Your session will automatically end once you reach a set loss amount — protecting you from making impulsive decisions.
If you're struggling to control your gaming, our trained support team can help connect you with external specialist organizations — our goal is to support you, not to judge.
Responsible Gaming means keeping gaming purely as entertainment — never letting it become a source of income, an escape, or a compulsion. At 89fb, we believe an informed player is one who truly enjoys the experience.
Online gaming is growing rapidly in Bangladesh, with young adults and middle-aged players alike now enjoying betting and gaming on their smartphones. In this environment, building a culture of responsible play is more important than ever. 89fb is committed not just to entertainment, but to fostering a healthy gaming community.
People often don't realize when their gaming habits are becoming a problem. 89fb's responsible gaming guidelines identify some early warning signs to watch out for:
If you notice any of the signs above, it's time to take action. Don't wait — reach out to our support team or take the self-assessment test below.
Responsible gaming isn't about quitting — it's about playing smart. A few simple habits, following 89fb's guidelines, can keep your gaming experience enjoyable every time:
Sometimes a family member may recognize that a loved one is struggling with a gaming problem, but feel unsure how to help. 89fb's responsible gaming advice for these situations is:
Keep in mind: Problem gambling is a recognised mental health condition. It's not a sign of weakness — with the right support, recovery is absolutely possible.
No one under 18 may create an account or play on 89fb. Date of birth is verified at registration, and age is confirmed through identity documents during the KYC process. We strictly enforce this responsible gaming policy.
Parents should keep parental controls active on their devices. If you suspect your child is accessing online gaming sites, email us at support@89fb.bet and we'll act promptly.
Contact us for support: For any questions or assistance, contact us via live chat (24/7) or email us at support@89fb.bet. Our trained team responds in Bengali.
Log in to your 89fb account and go to the "Account Settings" section.
Go to Settings and click the "Responsible Gaming" tab.
Deposit limits, session time, or loss limits — choose one or more based on what works for you.
Save your changes. A 24-hour cooling period applies before any deposit limit increase takes effect.
Contact us via live chat to request self-exclusion — we'll take care of it quickly.
Read the questions below and check the ones that apply to you.
89fb provides direct support and can also connect you with external specialists
Our support team is available 24/7. Reach out in Bangla — we're here to listen.
Write to us at support@89fb.bet. Your privacy is fully protected — we respond within 48 hours.
Referrals to gaming addiction specialists are available — completely free of charge.
Guides and articles on responsible gaming are always available on our site.