89fb Privacy Policy – Your Data, Our Responsibility

1 Introduction

89fb (referred to as "we", "us", or "the platform") is an online betting and gaming platform. We take the privacy of our users seriously. This privacy policy has been written in plain language with our Bangladeshi users in mind.

This document outlines what personal information 89fb collects, how that information is used, how long it is retained, and the measures we take to protect it. 89fb's privacy policy is built in accordance with international data protection standards.

If any part of this privacy policy is unclear or you have questions, feel free to reach out to us directly. Our support team is always ready to help in Bangla.

2 What Information We Collect

89fb collects user information at various stages. The following clearly outlines what data is collected and when:

Information collected at registration:

• Full name (as per National ID)
• Date of birth (for age verification)
• Mobile Number (Bangladeshi operators)
• Email Address
• Residential address
• Preferred language and currency

Information collected during KYC verification:

• National ID (NID) number & photo
• Passport (as an alternative form of ID)
• Selfie photo
• Proof of payment account ownership

Information automatically collected while using the platform:

• IP Address & Device Information
• Browser type and version
• Login time and logout time
• Betting and gaming activity history
• Transaction History
• Device location (approximate)

3 How Your Data Is Used

89fb uses collected data only for specific and legitimate purposes. The table below outlines the purpose and basis for each type of data use:

89fb never sells your data to advertisers. Marketing communications are sent only with your explicit consent, and you can unsubscribe at any time.

4 Data Retention Period

Under 89fb's privacy policy, your information is never retained longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of account activity and 5 years after closure (for legal purposes)
• KYC Documents: Up to 7 years, as required by regulatory guidelines
• Transaction Records: Up to 7 years, in compliance with financial regulation laws
• Gaming logs: 3 years (for dispute resolution)
• Marketing Data: Deleted immediately upon withdrawal of consent
• Cookie Data: 90 days to 1 year (depending on cookie type)

Once the retention period has expired, your data is securely deleted or anonymised so that you can no longer be identified in any way.

5 Sharing Information with Third Parties

89fb does not share your information with third parties — though in certain limited and specific circumstances, sharing becomes necessary. In such cases, only the minimum required information is shared:

• Payment Processor: bKash, Nagad, Rocket — for processing transactions
• KYC Service Provider: Authorised third parties for identity verification
• Legal Authorities: Under a court order or legal obligation
• Game Software Provider: Information required to operate games
• Fraud Prevention Agencies: To prevent suspicious activity

In all of the above cases, third parties are contractually bound to uphold our privacy standards and may not use your data for their own purposes.

6 Cookie Policy

89fb uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help enhance your browsing experience.

Cookie Type:

• Essential Cookies: For login, security, and core operations — these cannot be turned off
• Performance Cookies: For testing page loading and platform performance
• Functional Cookies: To remember your preferences, such as language and display settings
• Analytics Cookies: For usage analysis and service improvement

A cookie consent notice is displayed on your first visit to the site. You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7 Data Security Measures

89fb applies multiple layers of security to protect your information, covering both technical and organizational safeguards:

• SSL/TLS 256-bit encryption — applied to all data transmissions
• AES-256 encryption — for data stored in the database
• Two-factor authentication (2FA) — for account login
• Firewall and intrusion detection systems
• Regular security audits and penetration testing
• Staff data protection training
• Access Control — only authorized personnel can view sensitive information
• 24/7 Security Monitoring

That said, no one can guarantee absolute security on the internet. 89fb is committed to providing the highest standard of protection, though our liability is limited in the event of an unintentional security breach.

8 Your Rights

Under 89fb's privacy policy, you have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restrict Processing: You may restrict the use of your information for specific purposes
• Right to Portability: You can receive your data in a readable, portable format
• Right to Object: You may object to marketing communications or profiling
• Right to Withdraw Consent: You can withdraw your marketing consent at any time

To exercise any of these rights, email support@89fb.bet or reach out via live chat. We typically respond within 30 days. Please note that some requests may not be fulfillable for legal reasons — in such cases, we will explain why.

9 Minor Protection

89fb is a responsible gaming platform. It is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be deleted.

If parents suspect their child is using this platform, please contact support@89fb.bet immediately. We will take prompt action.

10 Data Breach Policy

In the event of a data breach, 89fb will act immediately:

• The relevant authorities will be notified within 72 hours of detecting the incident
• Affected users will be notified directly
• Clear information will be provided on the nature and extent of any impact
• Additional security measures will be put in place to prevent future incidents
• Affected users will be advised on steps to secure their accounts

89fb's security team is on watch around the clock. Any suspicious activity is detected quickly and appropriate action is taken. If you notice anything unusual on your account, please contact us immediately.

11 Privacy Policy Updates

89fb may update this Privacy Policy from time to time. For any significant changes:

• You will be notified in advance via email or app notification
• At least 14 days' notice will be given before any changes take effect
• A clear summary of any policy updates will be provided
• The "Last Updated" date at the top of the page will be revised

If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

12 Contact Us

If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us:

• Email: support@89fb.bet
• Live Chat: Available directly on the platform (24/7)
• Response time: Typically within 24–48 hours
• Data request timeframe: Up to 30 business days

Our support team is available to assist in Bengali. We take any privacy-related concerns seriously and work to resolve them as quickly as possible.